The information Trust Teddy collects depends on how an individual interacts with our services.

Information Provided by Senders

When someone uses Trust Teddy to initiate a gift, we may collect information such as:

• Sender name
• Email address
• Telephone number
• Recipient name
• Recipient email address and/or telephone number
• Gift-related information
• Personal messages associated with a gift
• Transaction and service-related information
• Other information voluntarily provided through the service

Information Provided by Recipients

When a recipient interacts with Trust Teddy, we may collect:

• Name
• Email address
• Telephone number
• Gift acceptance or decline response
• Shipping or delivery information
• Communication preferences
• SMS consent and opt-out preferences
• Information necessary to facilitate fulfillment of an accepted gift
• Other information the recipient voluntarily provides

Technical Information

When individuals access Trust Teddy's website or services, we may automatically collect certain technical information, including IP address, browser or device information, operating system, timestamps, and information regarding interactions with our services.

Trust Teddy may use personal information to:

• Provide and operate Trust Teddy services
• Facilitate gift-related interactions
• Notify recipients about gift activity
• Allow recipients to accept or decline gifts
• Facilitate fulfillment of accepted gifts
• Communicate gift and service status information
• Send transactional notifications through email or SMS
• Provide customer service and technical support
• Maintain security and prevent fraud or misuse
• Maintain appropriate consent and communication-preference records
• Improve the reliability and functionality of our services
• Comply with applicable laws and legal obligations

Trust Teddy does not use recipient information to send unsolicited marketing communications without any consent required by applicable law.

Protecting recipient information is a fundamental part of the Trust Teddy service.

A sender may provide limited recipient contact information to initiate a gift-related interaction. When additional information is required from the recipient, Trust Teddy may request that information directly from the recipient.

Information privately provided by a recipient, including the recipient's shipping or delivery address, is not disclosed to the gift sender through Trust Teddy.

Trust Teddy does not disclose a recipient's private shipping address to the gift sender. Recipient delivery information may be processed by Trust Teddy and disclosed only as reasonably necessary to the applicable merchant and authorized service providers involved in processing or fulfilling the gift.

Where necessary to fulfill an accepted gift, recipient delivery information may therefore be provided to the applicable merchant and authorized service providers involved in processing or fulfilling the transaction.

The sender does not receive the recipient's private shipping address through Trust Teddy.

Trust Teddy does not sell personal information.

We may disclose information only as reasonably necessary to operate and provide our services, including to:

Merchants

When a recipient accepts a gift, Trust Teddy may provide the applicable merchant with information necessary to process and fulfill the order, including recipient delivery information where required.

Merchants may process information according to their own privacy policies and legal obligations.

Service Providers

Trust Teddy may engage trusted companies that provide services such as:

• Communications and messaging
• Email delivery
• Hosting and cloud infrastructure
• Payment-related technology
• Shipping and fulfillment technology
• Security and fraud prevention
• Analytics and technical operations

These providers receive information only as reasonably necessary to perform services on behalf of Trust Teddy or facilitate the applicable transaction.

Legal and Safety Requirements

Trust Teddy may disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, protect our rights or users, investigate fraud or security incidents, or enforce our agreements.

Trust Teddy may use SMS to provide gift-related and service-related communications.

Messages may include:

• Gift notifications
• Recipient response requests
• Gift-related status updates
• Service notifications
• Customer-support communications

Where required, Trust Teddy obtains appropriate consent before sending automated SMS communications.

Consent to receive SMS messages is voluntary and is not a condition of purchasing goods or using Trust Teddy's core services.

Message frequency may vary. Message and data rates may apply.

Recipients may opt out of applicable SMS communications at any time by replying STOP.

Recipients may reply HELP for assistance.

Trust Teddy maintains SMS consent and opt-out information as reasonably necessary to honor communication preferences and applicable legal requirements.

Mobile information, SMS opt-in data, and SMS consent will not be sold, rented, shared, or transferred to third parties or affiliates for their marketing or promotional purposes.

SMS opt-in consent is specific to Trust Teddy and will not be transferred or assigned to another party for that party's independent marketing or promotional purposes.

Trust Teddy may use service providers that process mobile information solely as reasonably necessary to provide communications, customer support, technical infrastructure, or other services on behalf of Trust Teddy. Such processing does not authorize those providers to use SMS opt-in information or consent for their own marketing or promotional purposes.

Trust Teddy does not purchase, sell, rent, or trade SMS consent information.

Trust Teddy may send transactional and service-related emails concerning gift activity, recipient actions, fulfillment status, security, support, or other interactions with Trust Teddy.

Where Trust Teddy sends promotional email communications, recipients will be provided with applicable choices for managing those communications as required by law.

Opting out of promotional email does not necessarily prevent Trust Teddy from sending essential transactional or service-related communications.

Trust Teddy uses reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Because no electronic transmission or storage system can be guaranteed to be completely secure, Trust Teddy cannot guarantee absolute security.

We nevertheless treat the protection of recipient information as a central component of our service.

Trust Teddy retains personal information only for as long as reasonably necessary for purposes including:

• Providing Trust Teddy services
• Facilitating transactions and fulfillment
• Maintaining transaction and communication records
• Documenting SMS consent and opt-out requests
• Resolving disputes
• Preventing fraud and abuse
• Complying with legal, tax, accounting, and regulatory obligations

Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled in accordance with applicable law.

Depending on where you live, applicable privacy laws may provide rights concerning your personal information, which may include rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Obtain information regarding how personal information is processed
• Withdraw certain consent
• Opt out of certain communications

These rights may be subject to exceptions provided by applicable law.

Privacy requests may be submitted using the contact information below. Trust Teddy may take reasonable steps to verify the identity of an individual making a request.

Trust Teddy may use cookies and similar technologies to operate its website, maintain security, remember preferences, understand service performance, and improve the user experience.

Where required by applicable law, users will be provided appropriate choices concerning non-essential cookies or similar technologies.

Trust Teddy is intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Trust Teddy facilitates interactions that may involve independent merchants and third-party services.

Once personal information is appropriately transmitted to an independent merchant for fulfillment, that merchant's handling of the information may also be governed by its own privacy practices and legal obligations.

Trust Teddy encourages users to review applicable merchant privacy policies when appropriate.

Trust Teddy may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements, or privacy practices.

When material changes are made, we may provide notice as appropriate and will update the Last Updated date appearing at the top of this Policy.

Questions, concerns, or requests regarding this Privacy Policy or Trust Teddy's privacy practices may be directed to:

Teddy Tech Inc. d/b/a Trust Teddy
Website: TrustTeddy.com
Support Email: support@trustteddy.com